Why can't I hear sound during my telemedicine appointment? How do I grant Gennev access to my microphone and camera? (Safari)

1.) Log in to My Gennev.

2.) Go to My Dashboard.

3.) Select your upcoming telemedicine appointment and click "Join"

4.) Grant access for the camera, microphone, and sound.

5.) Select the camera and microphone you want to use for the session.