How do I access the telehealth platform for my appointment with a doctor or a health coach?
Fifteen minutes before your appointment, you will receive a link to join the appointment via email and text.
Five minutes before your scheduled appointment time, simply click on the link provided and follow the instructions to be directed to the telehealth platform.
Reminder: you must complete your health history at least 30 minutes prior to your telemedicine visit with a Gennev doctor. The doctor will not join the call until the necessary health history and medical intake forms are complete.