General Telemedicine Inquiries
- What is "self check-in?"
- What are the benefits of my Athena Portal account?
- Can I use my phone to join my appointment?
- How do I access the Telehealth platform for an appointment with my Gennev doctor?
- Do I have to set up an Athena Health account to access my personal health portal?
- How does Gennev keep my information safe?
- Why do I have to complete another medical intake since I did this when I initially joined Gennev?
- What if the internet stops working or we lose our connection? Will I get a refund?