Telemedicine
General Telemedicine Inquiries
- How do I access the platform for an appointment with my Gennev provider?
- Do I need to set up an Athena Health account to access my personal health portal?
- Can I use my phone to join my appointment?
- How do I join my Virtual Clinic visit as a new patient?
- What is "self check-in?"
- What are the benefits of my Athena Portal account?
- How does Gennev keep my information safe?
- Why do I have to complete another medical intake since I did this when I initially joined Gennev?
- What if the internet stops working or we lose our connection? Will I get a refund?