General Information
Information for Gennev Processes
- Can I join my Gennev appointment from the car?
- Can I use my phone to join my appointment?
- Do I have to set up an Athena Health account to access my personal health portal?
- How can the practitioner diagnose me without seeing me in person?
- How do I access the Telehealth platform for an appointment with my Gennev doctor?
- How does Gennev keep my information safe?
- How long is my appointment?
- I live outside of the USA. Can I use Gennev's services?
- What are the qualifications do Gennev Telemedicine practitioners?
- What is "self check-in?"
- What is Gennev's Customer Service Number?
- What is Gennev's Fax Number?
- What is Gennev's No-Show Policy for Appointments?
- Why do I have to complete another medical intake since I did this when I initially joined Gennev?
- Will I still have access to my Gennev dashboard if I was a patient before 8/24/22?